General Information



  • Department of Homeless Services/311: If you need help or would like to get help for someone else and it is not an emergency, contact 311 by phone or the NYC 311 app.  

  • For outreach in the subways, Grand Central Station and Penn Station, call the BRC 24-hour Homeless Helpline: 212-533-5151

NCS Resources to Print



Shelter Intake Centers

Adult Men Only

  • HRA Men's Shelter, 30th Street: 400-430 East 30th Street/First Avenue, Manhattan, 718-557-1399

Adult Women Only

  • Franklin Shelter, 1122 Franklin Avenue, Bronx, 718-842-9797

  • HELP Women’s Shelter, 116 Liberty Avenue, Brooklyn, 718-483-7700

Adult Families (no children under 21)

  • Adult Family Intake Center (AFIC), 400-430 East 30th Street/First Avenue, Manhattan

Families with Children Under 21 (including pregnant women)

  • Prevention Assistance and Temporary Housing Office (PATH), 151 East 151st Street, Bronx, 917-521-3900

Youths (including mothers with babies)


24-Hour Drop-In Centers for Adults


120 East 32nd Street, Manhattan

The Living Room/Bronxworks

800 Barrow Street, Bronx

Olivieri Center/Urban Pathways

257 West 30th Street (near Penn Station), Manhattan

The Gathering Place/CAMBA

2402 Atlantic Avenue, Brooklyn

Project Hospitality

25 Central Avenue, Staten Island