Careers At NCS
Clinical Coordinator - NCS Residence
Administrative Assistant - LNH
Job Announcements
Case Manager - NCS Residence
Neighborhood Coalition for Shelter, a social service agency on the upper East Side that offers safe, affordable housing and helps homeless men and women identify and achieve their goals for productive and rewarding lives, is seeking a Case Manager for the NCS Residence, its permanent supportive services residence for formerly homeless men and women.
The NCS Residence Case Manager provides outreach, counseling and entitlements advocacy to the residents at this facility and is part of the program=s multi-disciplinary to approach to service provision.
Responsibilites:
- Conduct a comprehensive intake assessment for all new residents. Review criteria for eligibility into the program, collect all requisite documentation and explain the agency=s policies and procedures.
- Develop treatment plan for all new tenants on his/her caseload within 30 days of their arrival.
- Maintain concise and accurate Client Files including current case notes and information about each tenant=s progress with their treatment plan.
- Record all client information accurately in electronic database, on a timely basis including client contacts, counseling sessions and referrals.
- Monitor residents= medication intake and observe their behavior.
- Provide tenants with necessary referrals, including emergencies such as hospitalization, detox, etc.
- Inform tenants about on-site, agency and community resources that are available to them and provide referrals.
- Document all significant events in the daily log.
- Participate in case conferences, staff meetings and training sessions.
- Represent the agency at assigned meetings and conferences.
- Provide monthly statistical reports on time and accurately.
- Maintain a professional and cooperative attitude in the work environment.
- Work cooperatively with staff at all levels to ensure quality service provision.
- Other duties as assigned.
Qualifications:
Masters Degree in social work, psychology, or other acceptable equivalent and two years experience working with the homeless, mentally ill and/or substance abusers. Must have solid clinical background, and very strong interpersonal and written communication skills. Computer literacy required. Bilingual a plus.
Please send Cover Letter, Resume, Salary Requirements to:
Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate Case Manager, Supportive Service Residence in subject of e-mail.
Clinical Coordinator - LNH
Neighborhood Coalition for Shelter, a social service agency on the upper East Side that offers safe, affordable housing and helps homeless men and women identify and achieve their goals for productive and rewarding lives, is seeking a Clinical Coordinator for the Louis Nine House, it's new residence for young adults, opening in the Spring of 2008.
The Clinical Coordinator is responsible for supporting and advancing the program goals of the Louis Nine House by building a strong clinical team that utilizes a strong multi-disciplinary approach to service provision. In addition to carrying a caseload, s/he ensures that each resident works with a Case Manager to create a Service Plan and uses the document to monitor goals and outcomes. Quality Assurance, consistent with professional/funding standards is also a major function of this position.
Responsibilites:
- Supervise two Case Managers and collaborate with Vocational Rehabilitation Counselors to ensure comprehensive service provision.
- Monitor intakes of all new residents and promptly assign them to a Case Manager and Vocational Rehabilitation Counselor.
- Ensure that each resident works with their Case Manager and a Vocational Rehabilitation Counselor to develop an Action Plan that includes time-defined goals based on their specific service needs to develop life and work skills.
- Provide advocacy and referrals for entitlements, legal assistance, medical and other emergency needs, as well as referrals for on-going follow-up needs.
- Work collaboratively Youth Development Coordinators and residents to develop activities that will strengthen daily living skills.
- Carry a case load of up to 15 residents and provide individual and group counseling, as-needed basis.
- Quality Assurance: ensure that staff accurately record all resident contacts including services provided by on-site psychiatrists and health care providers.
- Examine all client charts for proper paper charting on a regular basis for accuracy and professional standards.
- Participate in and/or facilitate case conferences, staff meetings, training sessions and community meetings.
- Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
- Other duties assigned.
Qualifications:
MSW or Masters in human service related field with 3-4 years progressive supervisory experience. Qualified candidate must have working knowledge of SPMI/SED population, preferably a setting with young adults; and a strong understanding of the developmental needs of young adults/at-risk youth; a sensitivity to ethnic and cultural diversity; and a knowledge of and a commitment to working from a strength-based perspective. Must have excellent written and verbal communication skills. Bi-lingual preferred.
Please send Cover Letter, Resume, Salary Requirements to:
Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate LNH Clinical Coordinator in subject of e-mail.
Clinical Coordinator - NCS Residence
Neighborhood Coalition for Shelter, a social service agency on the upper East Side committed to ending homelessness by providing men and women with housing and support that can transform their lives, is seeking a Clinical Coordinator for the NCS Residence, its permanent supportive services for formerly homeless men and women.
The Clinical Coordinator supervises Case Managers and Case Workers, and oversees the development of individual service plans designed to integrate client goals with the program’s mission to reduce and/or ameliorate barriers to housing, while maintaining a case load. S/he identifies, supports, and advances program goals; builds a strong clinical team; and maintains clear communications with all staff. Quality Assurance, consistent with contractual requirements and outcome measurements, is also a major function of this position.
Responsibilites:
- Monitor intakes and promptly assign all new clients to Case Managers under the guidance of the Residence Director.
- Oversee the development of appropriate client service plans. Advocate for medical and financial benefits; maintain and update client charts and review of client charts with the clinical team for each assigned case.
- Make emergency referrals to appropriate services (e.g. detox, hospital, police), monitor client medications with the Case Worker and follow up on referrals made on behalf of clients.
- Supervise the effective operation of AWARDS, including the accuracy of reporting while monitoring monthly statistical reports, numbers of clients assigned to each Case Manager, services provided by on-site psychiatrists and other pertinent statistical data.
- Examine all client charts for proper paper charting, as specified by funding sources.
- Provide task supervision to staff either individually and /or in groups.
- Participate in and/or facilitate case conferences, staff meetings, training sessions and meetings for NCS and the Residence.
- Provide the Residence Director with on-going updates regarding client/facility management and any unusual occurrences.
- Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
- Other duties assigned.
Qualifications:
Master’s Degree in Human Services field and three or more years’ experience working with the homeless, mentally ill and/or substance abusers, with at least one additional year at a supervisory level. Computer proficiency mandatory. Bi-lingual (Spanish) a plus.
Please send Cover Letter, Resume, Salary Requirements to:
Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate NCS Residence Clinical Coordinator in subject of e-mail.
Administrative Assistant - LNH
Neighborhood Coalition for Shelter, a social service agency on the upper East Side that offers safe, affordable housing and helps homeless men and women identify and achieve their goals for productive and rewarding lives, is seeking an Administrative Assistant for the Louis Nine House, it's new residence for young adults, opening in the Spring of 2008.
The Administrative Assistant at the Louis Nine House provides clerical and administrative support to the Residence Director and all members of the facility’s staff, as needed. S/he is responsible for compiling information for monthly and annual reports in accordance with both agency and funding requirements.
Responsibilites:
- Manage correspondence for Director and other staff, as needed.
- Manage scheduling of shifts for approximately 12 Program Aides.
- Collect client data from the agency's client data base and case management staff, and enter it into agency and government tracking systems.
- Assist in preparing internal and external reports, in accordance with auditing protocols, for funding sources and government agencies.
- Retain all supporting documentation for statistical reports in accessible filing systems.
- Work with other members of the Residence staff to create and maintain mailing, telephone and referral lists in databases.
- Order and distribute office supplies to all staff, ensuring that an adequate inventory is always available.
- Maintain all printer, fax, and copier machines in a timely manner.
- Open, sort, log and route incoming mail.
- Receive and direct all incoming phone calls.
- Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
- Other duties as assigned.
Qualifications:
At minimum a Bachelor’s Degree and one year of demonstrated administrative experience. Strong written and verbal communication skills, time management and multi-tasking skills, and demonstrated knowledge of Microsoft Office suite required. Bi-lingual (Spanish) a plus.
Please send Cover Letter, Resume, Salary Requirements to:
Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate Administrative Assistant - LNH in subject of e-mail.
Part-Time MICA Specialist - NCHP
Neighborhood Coalition for Shelter, a social service agency on the upper East Side that offers safe, affordable housing and helps homeless men and women identify and achieve their goals for productive and rewarding lives, is seeking a Part-Time MICA Specialist for the Neighborhood Center for Homeless People (NCHP). NCHP is the first step in the agency’s continuum of care and provides services for men and women making the transition from living on the streets to permanent housing.
The Part-Time MICA Specialist works 21 hours per week, serving as both a special clinical resource for the staff on issues impacting homeless clients affected by substance abuse and mental illness and as a direct care provider, running groups that are interactive and experiential in scope. S/he will meet individually with a small caseload of clients who may need special attention navigating the recovery process.
Responsibilites:
- Conduct a Substance Abuse Recovery group that meets at least four times weekly.
- Document all group activities in client charts and keep Case Managers apprised of level of client participation and attendance.
- Provide training to the staff on current treatment modalities for MICA and Substance Abuse populations, confidentiality and documentation skills.
- Monitor attendance in AA and NA recovery groups both on- and off-site.
- Provide targeted interventions to those clients in need of special attention in the process of recovery.
- Provide staff with crisis intervention strategies in dealing with the MICA population.
- Carry caseload of dually diagnosed clients who may need more intensive monitoring and/or provide tandem clinical support to Case Managers who are assigned those clients.
- Maintain concise and accurate Client Files including current case notes and information about each client’s progress with their respective service plans with an understanding of the confidentiality issues that surround these files.
- Record all significant events in the daily log, maintain daily progress notes and daily contact sheet for counseling sessions and referrals, compile and submit accurate monthly statistics promptly.
- Attend and participate in case conferences, staff meetings and training sessions.
- Maintain a professional and cooperative attitude in the work environment.
- Work cooperatively with staff at all levels to ensure quality service provision.
- Other duties as assigned.
Qualifications:
Master’s Degree in Social Work with Licensed Master Social Worker certification or a CASAC Credential with five years post licensing/credential experience required. Familiarity with homeless populations, specifically mentally ill chemical abusers, and computer literacy required. Bi-lingual (Spanish) a plus.
Please send Cover Letter, Resume, Salary Requirements to:
Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate Part-Time MICA Specialist in subject of e-mail.
Senior Case Manager - LNH
Neighborhood Coalition for Shelter, a social service agency on the upper East Side that offers safe, affordable housing and helps homeless men and women identify and achieve their goals for productive and rewarding lives, is seeking a Senior Case Manager for the Louis Nine House, it’s new residence for young adults, opening in the Spring of 2008.
The Senior Case Manager is responsible for supporting and advancing the program goals of the Louis Nine House by building a strong clinical team that utilizes a strong multi-disciplinary approach to service provision. In addition to carrying a caseload, s/he ensures that each resident works with a Case Manager to create a Service Plan and uses the document to monitor goals and outcomes. Quality Assurance, consistent with professional/funding standards is also a major function of this position.
Responsibilites:
- Supervise two Case Managers and collaborate with Vocational Rehabilitation Counselors to ensure comprehensive service provision.
- Monitor intakes of all new residents and promptly assign them to a Case Manager and Vocational Rehabilitation Counselor.
- Ensure that each resident works with their Case Manager and a Vocational Rehabilitation Counselor to develop an Action Plan that includes time-defined goals based on their specific service needs to develop life and work skills.
- Provide advocacy and referrals for entitlements, legal assistance, medical and other emergency needs, as well as referrals for on-going follow-up needs.
- Work collaboratively Youth Development Coordinators and residents to develop activities that will strengthen daily living skills.
- Carry a case load of up to 15 residents and provide individual and group counseling, as-needed basis.
- Quality Assurance: ensure that staff accurately record all resident contacts including services provided by on-site psychiatrists and health care providers.
- Examine all client charts for proper paper charting on a regular basis for accuracy and professional standards.
- Participate in and/or facilitate case conferences, staff meetings, training sessions and community meetings.
- Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
- Other duties assigned.
Qualifications:
MSW or Master’s Degree in human service related field with 3-4 years progressive supervisory experience. Qualified candidate must have working knowledge of SPMI/SED population, preferably a setting with young adults; and a strong understanding of the developmental needs of young adults/at-risk youth; a sensitivity to ethnic and cultural diversity; and a knowledge of and a commitment to working from a strength-based perspective. Must have excellent written and verbal communication skills. Bi-lingual preferred.
Please send Cover Letter, Resume, Salary Requirements to:
Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate Senior Case Manager - LNH in subject of e-mail.
Relief Program Aide - NCHP
Neighborhood Coalition for Shelter, a social service agency on the upper East Side that offers safe, affordable housing and helps homeless men and women identify and achieve their goals for productive and rewarding lives, is seeking an Relief Program Aide for the Neighborhood Center for Homeless People. The hours of the position are on an as needed basis.
The Relief Program Aide is an integral part of the agency’s support staff that forms the basis of an "indoor outreach team" for all clients requesting services at Neighborhood Center for Homeless People. He/She is also charged with providing clients with a safe and secure environment.
Responsibilites:
- Help familiarize clients with their new environment and motivate them to accept additional services, keeping in mind that client retention is a major goal of the agency.
- Maintain client arrival and departure log, ensuring that everyone present has signed the log each day.
- Scan all clients and their belongings with a metal detector, reporting any weapons and/or contraband to the Program Director.
- Ensure that client property (packages and bags) are stored in a safe, secure manner.
- Maintain the security desk and immediate area in an orderly manner.
- Create concise and timely Incident Reports for any unusual occurrences, such as emergency hospitalizations, police visits, client altercations, thefts, etc.
- Conduct regular building checks throughout the day and evening, in accordance with the program’s policy.
- Announce all visitors to the appropriate staff.
- Perform period neighborhood block patrols.
- Ensure the security of building and its contents.
- Work cooperatively with staff at all levels to ensure quality service provision.
- Other duties assigned.
Qualifications:
High School diploma or equivalency. Prior experience working for a social service agency and/or at a Security company preferred. Computer and bi-lingual skills a plus. Ability to work various shifts, including weekends and holidays.
Please mail cover letter and resume to:
Ms. Shabana K. Master
Director of Human Resources
Neighborhood Coalition for Shelter
157 East 86th Street
New York, NY 10028
Please email cover letter and resume to:
Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate Relief Program Aide in subject of e-mail.
Weekend Porter
Neighborhood Coalition for Shelter, a social service agency on the upper East Side that offers safe, affordable housing and helps homeless men and women identify and achieve their goals for productive and rewarding lives, is seeking a Weekend Porter for the NCS Residence. Hours are Saturday and Sunday from 9:00am to 5:00pm.
The Weekend Porter is responsible for the sanitation, cleanliness, and general maintenance of the facility. Maintain equipment, including heating and cooling systems in accordance with fire, sanitation, and health department regulations.
Responsibilites:
- Maintain a clean and sanitary environment for clients and staff. This includes cleaning all common areas daily, mopping, dusting, and occasionally transporting supplies and donations boxes within the facility.
- Responsible for all aspects of trash removal.
- Make minor repairs as needed and collaborate with Maintenance Supervisor on major repairs.
- Maintain Fire Drill log according to DHS standards, and well as the Fire Safety Checklist.
- Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
- Other duties as assigned.
Qualifications:
At minimum a High School Diploma or GED required. Prior knowledge of Fire Standards a plus. Prior experience working with shelter organization a plus.
Please mail resumes to:
Ms. Shabana K. Master
Director of Human Resources
Neighborhood Coalition for Shelter
157 East 86th Street
New York, NY 10028
Please email cover letter and resume to:
Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate Weekend Porter in subject of e-mail.